Cancel the contract

    Order number

    Your name

    Your email address

    Notice of Cancellation

    Right of Withdrawal & Withdrawal Form

    Right of Withdrawal for Consumers

    Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their self-employed professional activities.

    Cancellation Policy for Goods

    You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item.

    To exercise your right of withdrawal, you must notify us (Software ReUse Tauchhammer GmbH, Laudongasse 54/2, 1080 Vienna, lizenzieren@software-reuse.eu, Phone: +43 1 997 27 87 1, Fax: +43 1 997 27 87 9) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached model withdrawal form for this purpose, although this is not required.

    To comply with the cancellation period, it is sufficient to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.

    Consequences of the revocation

    If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

    You must return or hand over the goods to us immediately, and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires. We will cover the cost of returning the goods. You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

     

    Cancellation Policy for Digital Goods

    You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date the contract is concluded.

    To exercise your right of withdrawal, you must notify us (Software ReUse Tauchhammer GmbH, Laudongasse 54/2, 1080 Vienna, lizenzieren@software-reuse.eu, Phone: +43 1 997 27 87 1, Fax: +43 1 997 27 87 9) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached model withdrawal form for this purpose, although this is not required.

    To comply with the cancellation period, it is sufficient to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.

    Consequences of the revocation

    If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without undue delay and no later than fourteen
    days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction to process this refund, unless we have expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund.

    The right of withdrawal expires in the case of a contract for the delivery of digital content not stored on a tangible medium even if we have begun performing the contract, provided that you have expressly agreed that we may begin performing the contract before the expiration of the withdrawal period and have confirmed your understanding that, by giving your consent to the commencement of performance, you forfeit your right of withdrawal.

    Sample Withdrawal Form
    (If you wish to withdraw from the contract, please fill out this form and return it.)– To Software ReUse Tauchhammer GmbH, Laudongasse 54/2, 1080 Vienna, lizenzieren@software-reuse.eu, Fax: +43 1 997 27 87 9– I/we (*) hereby withdraw from the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*)– Ordered on (*)/received on (*)

    – Name of the consumer(s)

    – Address of the consumer(s)

    – Signature of the consumer(s) (only if submitting a paper notice)

    – Date

    (*) Delete as appropriate.

    This cancellation policy was created free of charge using Trusted Shops’ legal text generator in cooperation with Wilde Beuger Solmecke Attorneys at Law.